Your questions answered

At Ms Mia Ts, we understand you might have questions about our custom apparel, accessories, and ordering process. We've compiled a list of frequently asked questions to provide you with clear and concise answers, ensuring a smooth and enjoyable experience from design to delivery.

Frequently asked questions

As a new business, Ms Mia Ts is dedicated to offering personalized custom apparel and accessories in Chicago, Illinois. We strive to provide quality products for kids, adults, events, and other creative needs. Our commitment to excellence means we're here to answer all your queries and ensure your satisfaction.

What are your most frequently asked questions about custom apparel and accessories?
Our customers often ask about turnaround times, customization possibilities, pricing, available sizes, accepted payment methods, and if we offer discounts. We aim to provide all this information clearly to ensure a great customer experience.

How long does it take to get custom items back?

Turnaround time varies depending on the complexity and quantity of your order. We'll provide an estimated completion date when you place your custom order.

What types of customization can you do?
We specialize in custom apparel like shirts, socks, mugs, tumblers, and other accessories. We can personalize items for kids, adults, special events, and more. If you have a unique idea, just ask!

How much do custom items cost?

5316ffa2322a56ac89299bcba076ace654760026972bde13281279b9b877e596.png

Pricing depends on the item, design complexity, and quantity. We'll provide a detailed quote for your custom order. Get in touch for a personalized estimate.

What sizes are available for apparel?

We offer a wide range of sizes for kids and adults up to 3x. Specific size charts can be provided upon request or during the design consultation process. Sizes are in US sizes.

What payment methods do you accept?
We accept various payment methods for your convenience. Please contact us for specific details on accepted forms of payment.

Do you offer discounts?

We occasionally offer discounts, especially for bulk orders or special promotions. 

How do you handle shipping orders?
Shipping is handled through standard delivery options including USPS, UPS, or FedEx. Shipping costs will be included in your total order price.

What is your return or exchange process for custom items?
Each design is approved by you prior to printing and finalization. Due to the custom nature of our products, returns or exchanges are generally not accepted once the final design has been approved and production has begun.

Have more questions?

If you couldn't find the answer to your question here, please don't hesitate to reach out to us directly. We're always happy to help and ensure you have all the information you need for your custom apparel and accessory orders.